If for any reason you are unhappy with your purchase you can return it to us in its *original condition within 14 days of the date you received the item and we will issue a full refund for the price you paid for the item (original delivery and return delivery costs, wherever made by Castle Cases, will still be payable by the customer). You can expect a refund in the same form of payment originally used for the purchase within 5 days of us receiving your return.